Complaint about a New York polygraph examiner

(No identifiers are listed. If you recognize yourself here, correct the situation for the future. Courtesy of Polygraph Examiners Of America, www.peoa.US )

Examiner charged $450, required that it be cash. During pre-test interview, Examinee became weepy about a matter. Examiner told Examinee she must be having a panic attack, so he can not test her. He added that there will be no calm down period, no rescheduling, and no refund.
APA member: YES
Recent past complaints: YES
Examiner gender: M

Summary per Client: As above, plus that she was present with her boyfriend.

Update: Examinee made an appointment with another NY Examiner, then cancelled when that Examiner telephoned her the morning of the scheduled exam to confirm.