Wednesday, January 1, 2020

Complaint about a California polygraph examiner: his attempt to badmouth lower-priced competitors actually drove the caller away-- to a lower-price competitor who was far more experienced!

Complaint about a California polygraph examiner: his attempt to badmouth lower-priced competitors actually drove the caller away-- to a lower-price competitor!

(No public identifiers are listed. If you recognize yourself here, and if the complaint is true, please correct the situation for the future. Courtesy of Polygraph Examiners Of America, peoa.us)

Recent past complaints: Y

Examiner gender: M

Client telephoned an examiner who was advertising polygraph services. Client was OK with the quoted $350 price and was ready to schedule. But then the examiner told her that he was "more accurate than anyone charging less". That perked Client's interest, and she then contacted other examiners. She ended up choosing a more-experienced examiner who was half of the original quote price, and was very satisfied with the testing results.

Worse, the examiner who had badmouthed anyone charging less than him: he already had several complaints from clients in the past year.