Complaint about a California polygraph examiner: three days, bad equipment and a foul smell

Complaint about a California polygraph examiner

(No identifiers are listed. If you recognize yourself here, correct the situation for the future. Courtesy of Polygraph Examiners Of America, www.peoa.US )

Three long days to test client; examiner said it was instrument manufacturer's error, and the smell from examiner's continual cigarette breaks was too much.
APA member: YES
Recent past complaints: NO
Examiner gender: M

Client wanted himself tested, paid $350, relationship matter. He had been tested by other examiners in the past, was comfortable with the procedure.

Day 1: Examinee sat for hours as examiner tried to get his computerized instrument to work. He said it was the instrument manufacturer's fault, that their software didn't work with a newer version of Windows (NOT TRUE). Examiner said he spends more on equipment than other examiners do. The continual 'I will go smoke while it is rebooting' brought in the heavy smell each time examiner returned. After hours of unsuccessful computer tweaking in between smoke breaks, examinee was sent away.

Day 2: Examiner telephoned examinee, said equipment working, come now. Examinee arrived, polygraph equipment not working. After hours of more computer adjustments and continual smoke breaks, examinee left, still no exam.

Day 3: Test conducted around many smoke breaks. Client says the smell was terrible.