Complaint about a California polygraph examiner

Complaint about a California polygraph examiner

(No identifiers are listed. If you recognize yourself here, correct the situation for the future. Courtesy of Polygraph Examiners Of America, www.peoa.US )

Nearly a week and she still doesn't have the results of her husband's exam. Examiner says "I'm old-- I do slow mail only-- I don't know email".
APA member: YES
Recent past complaints: NO
Examiner gender: M

Paid $300 for the exam at Examiner's location. Has told Examiner that results report is needed within two more days or a refund is needed. Examiner says "I'm old-- I do slow mail only-- I don't know email".

Update: A one-page report finally arrived by mail. It said that Examiner 'used the Utah technique', used 'a 4-pen instrument' and 'used Polyscore'. It said that examinee 'showed deception when answering some of the relevant questions' but it did not say which questions were found to be deceptive. Client telephoned examiner, Examiner said 'a law' prevents him from disclosing which questions the examinee did bad on.

Update 2: Examinee was tested by another examinee, results were No Deception Indictated.